PRIVACY POLICY

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Last Updated: 26 August 2026

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Teras Digitech Sdn. Bhd. ("Teras Digitech", "we", "us" or "our") respects your privacy and is committed to protecting the personal information you provide to us.

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This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit our website, communicate with us or use our services.

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1. Information We Collect

Depending on how you interact with us, we may collect information such as:

• Name and designation

• Company or organisation name

• Email address

• Telephone or mobile number

• Business address

• Enquiry or project details

• Information provided through contact or enquiry forms

• Technical information such as IP address, browser type and website usage information

We only collect information that is reasonably necessary for the purposes described in this Privacy Policy.

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2. How We Use Your Information

We may use the information collected to:

• Respond to enquiries and requests

• Provide information about our products and services

• Prepare quotations, proposals or project-related information

• Communicate regarding business enquiries or engagements

• Deliver and support our services

• Improve our website, products and services

• Maintain business and administrative records

• Comply with applicable legal and regulatory requirements

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3. Disclosure of Information

We do not sell or rent your personal information.

Where necessary, we may share relevant information with:

• Service providers and technology partners supporting our operations

• Suppliers or project partners where required to fulfil a request or project

• Professional advisers or service providers

• Government authorities, regulators or other parties where required by law

We take reasonable steps to ensure that information disclosed to third parties is handled appropriately.

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4. Website and Cookies

Our website may use cookies or similar technologies to improve website functionality, understand website usage and enhance your browsing experience.

Cookies may collect information such as browser type, pages visited and general website activity.

You may adjust your browser settings to manage or disable cookies. Certain website features may not function properly if cookies are disabled.

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5. Third-Party Websites

Our website may contain links to third-party websites, platforms or services.

Teras Digitech is not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of those websites before providing personal information.

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6. Data Security

We take reasonable administrative, technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

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7. Retention of Information

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide our services, maintain appropriate business records or comply with legal and regulatory requirements.

When information is no longer required, we will take reasonable steps to securely dispose of or anonymise it.

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8. Your Rights

Subject to applicable laws and requirements, you may have rights to:

• Request access to personal information we hold about you

• Request correction of inaccurate or incomplete information

• Ask questions about how your personal information is handled

• Withdraw consent where processing is based on consent, subject to applicable limitations

Requests may be submitted using the contact details below.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services or applicable legal requirements.

Any updates will be published on this page with the revised "Last Updated" date.

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10. Contact Us

If you have any questions regarding this Privacy Policy or how we handle personal information, please contact us:

TERAS DIGITECH SDN. BHD.

Email: info@terasdigitech.com.my
Telephone: 019-2516288
Address:

DS-06, Level 3, Wisma Suria

Jalan Teknokrat 6, Cyber 5

Cyberjaya, 63000

Selangor, Malaysia

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Important Note

This Privacy Policy is intended as a general website policy and should be reviewed and customised based on Teras Digitech's actual website functionality, data collection practices and applicable Malaysian privacy requirements before publication.

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